We are all experts in using digital products, such as websites and mobile apps, to perform many types of tasks. At a bare minimum, we use websites to learn about, accomplish, and/or communicate something to others. But we don’t always appreciate why we gravitate towards the sites we use and why we keep returning to the same ones over … Continue reading Six Ways to Understand Customer’s “Why” and Achieve ROI – Part One
Tag: usability
Design Thinking has become very popular for tackling business problems, but there isn’t an obvious fit when modernizing legacy applications. Design Thinking is particularly user-centric, where legacy applications are greater than merely the people who use them. Furthermore, an application that is so essential that it requires a “modernization effort” often spans the entire organization. … Continue reading Use Design Thinking to Modernize Legacy Applications
by Stuart Ridgway, Original Music for Film and Television. You can see my presentation on this topic at the UXDC 2015 conference. This is Part Three of Three in a series that identifies opportunities for improving the experience of working with open data. In Part One we established that there are at least two primary … Continue reading Don’t Let Bad UX Kill Your Open Data – Part 3
by Stuart Ridgway, Original Music for Film and Television. You can see my presentation on this topic at the UXDC 2015 conference. This is Part Two in a series that identifies opportunities for improving the experience when working with open data. In Part One we established that there are at least two primary opportunities. In this … Continue reading Don’t Let Bad UX Kill Your Open Data – Part 2
by Stuart Ridgway, Original Music for Film and Television. You can see my presentation on this topic at the UXDC 2015 conference. Not much has been written about the user experience (UX) of working with open data. This is troublesome for those of use who work with open data everyday; we either provide a sub-optimal experience for our data customers or we suffer … Continue reading Don’t Let Bad UX Kill Your Open Data – Part 1
Stuart Ridgway 