Six Ways to Understand Customer’s “Why” and Achieve ROI – Part Two

In Part 1 we looked at straightforward ways to more easily maintain engagement with customers. Now let’s find out why they’re doing what they’re doing and how to use that insight to your organization’s, and their own, benefit. 4. Ask for Feedback and Listen Feedback is the insight an organization needs to determine if they … Continue reading Six Ways to Understand Customer’s “Why” and Achieve ROI – Part Two